Shape

e.e.r.s. is a multilingual GovTech solution software designed to help users navigate government databases.

It identifies the most appropriate resources based on users’ needs
and offers support in 140 languages.

Additionally, it can be integrated directly into existing communication systems.

By connecting to government databases, e.e.r.s. provides 24/7 support for accessing:

  –  Housing

  –  Healthcare

  –  Social services

This initiative aims to close equity gaps in public service delivery — particularly during emergencies and outside regular hours.


Features

Better Service Experience

Enhancing access to well-organized and accurate government resources more efficiently.


Seamless Integration

Built to seamlessly integrate with and complement existing software, e.e.r.s. is ready when you are.

Community Centered

Adaptable features built to ensure inclusive, community-focused access.

The Story of e.e.r.s.

LA Wildfires (2025)
311 Service Demand
FEMA Call Surge
54,000+ households in need. 42,000+ help requests. 32,000+ approved for aid. Thousands still require support navigating services.
 
 
LA 311 has an average of 36 operators who support over 1 million requests annually, illustrating the need for scalable support tools.
 

900,000 calls. 47% unanswered. Hurricanes Helene and Milton exposed how quickly traditional systems become overwhelmed.
Answered callers waited over an hour on average.

LA Wildfires (2025)

 
54,000+ households in need. 42,000+ help requests. 32,000+ approved for aid. Thousands still require support navigating services.
 

311 Service Demand

 
LA 311 has an average of 36 operators who support over 1 million requests annually, illustrating the need for scalable support tools.
 

FEMA Call Surge

 

900,000 calls. 47% unanswered. Hurricanes Helene and Milton exposed how quickly traditional systems become overwhelmed.
Answered callers waited over an hour on average.

Our Team

Mission Statement

Responsible, Intelligent Government Technology

Rooted in responsible, intelligent government technology, e.e.r.s. blends innovation with integrity, upholding strong governance and ethical standards to ensure transparency, security, and trust.

By advancing next-generation Responsible Government Technology and expanding intelligent public-sector solutions, our platform:

 –   Strengthens human-centered design

 –   Closes equity gaps in public service delivery

 –   Frees up personnel to focus on critical emergencies

 

Forward-Thinking Technology Policy Partnerships

Through forward-thinking technology policy partnerships, we help agencies confidently integrate smart digital systems and move into the future of government innovation.

e.e.r.s.

Our Partners

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